At 725DTF, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit www.725dtf.com, place an order, or interact with our DTF printing, custom gang sheet, screen printing, and embroidery services.

By using our website, you acknowledge the privacy practices described in this policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

• Personal Information: Name, email address, phone number, billing address, and shipping address.

• Order Information: Products purchased, order details, quantities, customization instructions, and transaction history.

• Payment Information: Payment details processed securely through Shopify and supported payment providers.

• Artwork & Uploaded Files: Designs, logos, images, and other files submitted for custom printing or embroidery.

• Technical Information: IP address, browser type, device information, cookies, and website usage data.

• Communication Information: Messages, inquiries, and customer support correspondence.

We collect information necessary to process orders, provide our services, communicate with customers, and improve the shopping experience.

2. How We Use Your Information

725DTF may use collected information to:

• Process and fulfill orders for DTF transfers, custom gang sheets, screen printing, and embroidery.

• Process payments and verify transactions.

• Arrange shipping and delivery of purchased products.

• Communicate order updates, confirmations, and customer support information.

• Review and process customer-submitted artwork for printing.

• Improve our website, products, and customer experience.

• Prevent fraud and maintain website security.

• Send promotional communications, where permitted by law and your communication preferences.

• Comply with applicable legal obligations.

We use personal information only for legitimate business purposes and as otherwise permitted by applicable law.

3. Shopify & Payment Security

Our online store is powered by Shopify, which provides the e-commerce platform used to offer our products and services.

Payments are processed through supported payment providers using applicable security measures.

725DTF does not receive or store complete payment card details when those details are handled directly by the payment provider.

Payment providers may process information according to their own privacy policies and legal obligations.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our store.

These technologies may help us:

• Remember shopping cart contents and preferences.

• Maintain essential website functionality.

• Analyze website traffic and performance.

• Improve the shopping experience.

• Measure marketing effectiveness, where applicable.

You can manage certain cookies through your browser settings and any privacy controls available on our website.

Disabling essential cookies may affect some website features.

5. Sharing Your Information

We may share necessary personal information with trusted service providers that help us operate our business, including:

• Shopify, for online store functionality and order management.

• Payment processors, for secure payment transactions.

• Shipping carriers, for order delivery and tracking.

• Technology and hosting providers, for website operations and security.

• Printing or fulfillment partners, if used to complete customer orders.

• Analytics or marketing providers, where applicable.

We may also disclose information when required by law, to protect legal rights, or in connection with a legitimate business transaction.

We do not sell customer information directly in exchange for money. Certain advertising or analytics activities, if enabled, may be considered a sale or sharing of personal information under applicable privacy laws.

6. Customer Artwork & Uploaded Designs

When you upload artwork for DTF transfers, custom gang sheets, screen printing, or embroidery, we use those files to prepare and fulfill your order.

Your submitted artwork may be accessed by authorized personnel or service providers involved in production.

Customers are responsible for ensuring they have the appropriate rights to reproduce submitted designs.

We do not claim ownership of your original artwork simply because you upload it to our website.

7. Email Marketing & Communications

We may send order confirmations, shipping updates, customer support messages, and other transactional communications related to your purchases.

If you subscribe to our marketing communications, we may also send information about new products, special offers, printing services, and promotions.

You can unsubscribe from promotional emails using the unsubscribe link included in those messages or by contacting us directly.

Transactional emails necessary to fulfill your orders may still be sent.

8. Data Security

We take reasonable steps to protect personal information against unauthorized access, misuse, loss, alteration, and disclosure.

Our website uses security features provided by Shopify and applicable service providers.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We encourage customers to use secure devices and protect their account credentials.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete and manage customer orders.

• Provide customer support.

• Maintain necessary business and financial records.

• Comply with tax, accounting, and legal obligations.

• Resolve disputes and enforce applicable agreements.

When information is no longer required, it may be deleted, anonymized, or securely retained where legally necessary.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Opt out of promotional communications.

• Request information about how your personal data is collected and used.

• Exercise other rights available under applicable privacy laws.

Certain requests may be subject to identity verification and legal exceptions.

To submit a privacy-related request, contact orders@725dtf.com.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under that age.

If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

12. Third-Party Websites & Links

Our website may contain links to external websites or third-party services.

725DTF is not responsible for the privacy practices or content of websites operated by third parties.

We recommend reviewing the privacy policies of any external services you use.

13. International Visitors

725DTF operates from High Point, North Carolina, United States.

If you access our website from outside the United States, your information may be processed or stored in countries where Shopify or our service providers operate.

Where applicable, international data transfers will be handled in accordance with relevant privacy laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website services, technology, or legal requirements.

Any updates will be posted on this page with an updated effective date.

Effective Date: October 21, 2026

15. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or wish to exercise applicable privacy rights, please contact us.

725DTF
1323 Dorris Ave
High Point, NC 27260
United States

Email: orders@725dtf.com
Phone: 336-854-8682
Website: www.725dtf.com

725DTF is committed to respecting your privacy while providing high-quality custom printing services.