Shipping Policy

At 725DTF, we work to provide a smooth and reliable ordering experience for all our customers. Whether you're ordering DTF transfers, custom DTF gang sheets, screen-printed apparel, or embroidered products, we aim to prepare and ship your order with care.

Please review our shipping policy before placing your order.

1. Order Processing & Production Time

All orders are processed based on the product type, order quantity, artwork readiness, and current production schedule.

• DTF Transfers & Gang Sheets: Production begins after the necessary order details and artwork are received and ready for printing.

• Screen Printing: Production timelines vary depending on garment quantities, design requirements, and project complexity.

• Custom Embroidery: Production times depend on the design, embroidery specifications, and order quantity.

Important: Production time and shipping transit time are separate. Estimated delivery times begin after your order has been shipped.

2. Shipping Methods & Delivery Times

Available shipping methods, rates, and delivery options are displayed during checkout.

Delivery times may vary based on:

• Shipping destination and ZIP code.

• Selected shipping service.

• Carrier schedules and transit conditions.

• Weather, holidays, and unexpected delays.

Please note that estimated delivery dates are not guaranteed, unless an applicable shipping service expressly provides a delivery guarantee.

3. Shipping Rates

Shipping costs are calculated at checkout, based on the available shipping options and order details.

Applicable shipping charges will be displayed before you complete your purchase.

For large or special printing orders that require customized shipping arrangements, please contact our team for assistance.

4. Order Tracking & Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when tracking is available.

Tracking updates may take some time to appear after the shipping carrier receives your package.

Please make sure your email address is correct when placing your order to receive important order updates.

5. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Before submitting your order, please verify:

• Recipient's full name.

• Street address and apartment or suite number.

• City, state, and ZIP code.

• Contact information.

If you notice an error in your shipping address, contact us immediately at orders@725dtf.com.

Address changes may not be possible once an order has shipped. Additional shipping charges may apply if a package must be returned or reshipped due to an incorrect address.

6. Shipping Delays

While we work to prepare orders efficiently, delays may occasionally occur due to high order volumes, carrier disruptions, severe weather, holidays, or other circumstances outside our control.

If your order is time-sensitive, please contact us before purchasing to discuss the expected production and shipping schedule.

We appreciate your patience and understanding.

7. Lost, Damaged, or Missing Packages

If your package arrives damaged, is missing items, or appears to be lost in transit, please contact us as soon as possible.

Include the following information:

• Order number.

• Tracking number, if available.

• Description of the issue.

• Clear photographs of damaged products or packaging, when applicable.

Our team will review the situation and help determine the appropriate next steps, including contacting the shipping carrier when necessary.

8. Local Pickup

725DTF is located in High Point, North Carolina.

If local pickup is available for your order, the option will be displayed during checkout or confirmed directly by our team.

Please wait for pickup confirmation before visiting our location.

9. Custom & Bulk Order Shipping

Larger orders involving bulk DTF transfers, screen printing, or custom embroidery may require additional production time or special packaging.

For large orders or projects with specific delivery deadlines, we recommend contacting us before ordering so we can discuss your requirements.

10. Contact Us

Have questions about shipping, order tracking, production times, or delivery arrangements? We're happy to help.

725DTF
1323 Dorris Ave
High Point, NC 27260
United States

Email: orders@725dtf.com
Phone: 336-854-8682

Thank you for choosing 725DTF for your DTF printing, custom gang sheets, screen printing, and embroidery needs.

725DTF – Quality Prints. Bold Designs. Your Vision.