Welcome to 725DTF! These Terms of Service govern your use of our website, www.725dtf.com, and the purchase of our DTF transfers, custom gang sheets, screen printing, embroidery, and related products and services.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.

1. General Information

This website is operated by 725DTF, located in High Point, North Carolina, United States.

Throughout this website, the terms “we,” “us,” and “our” refer to 725DTF. The terms “you” and “customer” refer to anyone accessing our website or purchasing our products and services.

We reserve the right to update our website, product offerings, and these terms as necessary, subject to applicable law.

2. Products & Services

725DTF specializes in:

• High-Quality DTF Transfers

• Custom DTF Gang Sheets

• Professional Screen Printing

• Custom Embroidery

• Custom Apparel Printing Services

All products are subject to availability, production requirements, and applicable order specifications.

We strive to display accurate product descriptions, images, and pricing. However, minor variations in color, appearance, and final print results may occur due to printing processes, materials, and screen settings.

3. Orders & Payments

By placing an order through our website, you agree to provide accurate billing, shipping, contact, and artwork information.

• All prices are displayed in US Dollars (USD) unless otherwise indicated.

• Payment must be completed through the available checkout methods.

• Applicable taxes and shipping charges will be displayed during checkout.

• Orders may require artwork confirmation or additional information before production.

• We may decline or cancel orders involving incorrect pricing, suspected fraud, prohibited content, or other legitimate reasons.

If an order is canceled after payment, any refund owed will be handled according to applicable law and our Return & Refund Policy.

4. Custom Artwork & File Requirements

Customers are responsible for submitting accurate, high-quality, print-ready artwork.

By uploading or submitting artwork, you confirm that:

• You own the artwork or have permission to reproduce and print it.

• Your files contain the correct design, dimensions, spelling, and layout.

• Your artwork does not violate applicable laws or third-party intellectual property rights.

• You have reviewed the design before submitting your order.

725DTF is not responsible for errors originating from customer-supplied artwork, including low-resolution images, spelling mistakes, incorrect sizing, or unwanted backgrounds, except where otherwise required by law.

Please review our File Preparation & Artwork Guidelines before ordering.

5. Intellectual Property & Copyright

All website content, including 725DTF branding, logos, website graphics, text, and original designs, belongs to 725DTF or its respective rights holders.

Customers may not copy, reproduce, distribute, or commercially use our protected content without appropriate authorization.

Customers are responsible for ensuring that submitted artwork does not infringe another party's copyright, trademark, or intellectual property rights.

We reserve the right to refuse printing requests involving unauthorized or unlawful content.

6. Production Times & Order Changes

Production times vary depending on product type, artwork readiness, order quantity, and production workload.

• Production estimates are not guaranteed completion dates unless expressly agreed.

• Custom orders may require additional processing time.

• Changes or cancellations must be requested as soon as possible.

• Orders already in production may not be eligible for cancellation or modification.

Please contact us before ordering if you have a specific deadline.

7. Shipping & Delivery

Shipping options, costs, and estimated delivery times are provided during checkout, where applicable.

Customers are responsible for providing a complete and accurate shipping address.

Shipping delays may occur because of carrier disruptions, weather conditions, holidays, or other circumstances beyond our reasonable control.

For more information, please review our Shipping Policy.

8. Returns, Refunds & Exchanges

Because many of our products are custom-made or personalized, returns and exchanges are generally limited.

Products customized using customer-provided designs may not qualify for returns due to changes of mind, incorrect artwork, or customer ordering mistakes.

If your order arrives damaged, defective, or incorrect, contact our team with your order number and supporting photos so we can review the issue.

All returns, refunds, and replacements are subject to our Return & Refund Policy and applicable consumer protection laws.

9. DTF Application & Product Care

Proper application is essential for achieving quality results with DTF transfers.

Customers should follow the recommended heat press temperature, pressure, pressing time, peeling method, and garment care instructions provided with their transfers.

725DTF is not responsible for damage caused by improper application, incorrect equipment settings, or unsuitable garments, except where liability cannot legally be excluded.

Please refer to our DTF Heat Press Instructions before applying transfers.

10. Website Use & Customer Conduct

When using our website, you agree not to:

• Engage in fraudulent, illegal, or misleading activities.

• Upload malicious files, viruses, or harmful software.

• Attempt to gain unauthorized access to our website or systems.

• Submit artwork that violates applicable laws or third-party rights.

• Interfere with the normal operation or security of our website.

We may restrict access or decline transactions when reasonably necessary to protect our customers, business, or website.

11. Third-Party Services

Our online store operates on Shopify and may use third-party services for payment processing, shipping, and other website functions.

These third-party providers may have their own terms, conditions, and privacy policies.

725DTF is not responsible for third-party services beyond our control, except as required by applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, 725DTF is not liable for indirect, incidental, special, or consequential damages resulting from the use of our website or products.

Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limits your rights under applicable consumer protection laws.

13. Privacy & Personal Information

We respect your privacy and handle customer information in accordance with our Privacy Policy and applicable privacy laws.

Information provided during checkout may be used for order processing, payment verification, shipping, customer support, and related business operations.

Please review our Privacy Policy to learn more about how personal information is collected and used.

14. Governing Law

These Terms of Service are governed by the laws of the State of North Carolina, United States, subject to applicable federal laws and any mandatory consumer protections.

Any disputes will be handled in accordance with applicable laws and jurisdictional requirements.

15. Changes to These Terms

We may update these Terms of Service to reflect changes in our business practices, products, website functionality, or legal requirements.

Updated terms will be published on this page and will apply as permitted by applicable law.

We encourage customers to review this page periodically.

16. Contact Information

If you have questions about these Terms of Service, your order, or our printing services, please contact us.

725DTF
1323 Dorris Ave
High Point, NC 27260
United States

Email: orders@725dtf.com
Phone: 336-854-8682
Website: www.725dtf.com

Thank you for choosing 725DTF for your custom printing needs.